DoctorMGT Launches Chiropractic Billing Services to Address Claim Payment Delays

Anaheim, California – DoctorMGT, a medical billing, coding, credentialing, and revenue cycle management company, has announced the launch of its chiropractic billing services, built for practices that are tired of waiting weeks or months to get paid for care they have already delivered.

Why Chiropractic Claims Get Stuck

Any chiropractor who's worked in a chiropractic office knows this pattern. When the claim is filed and the claimant visits, nothing happens. Payers return claims for minor coding errors, request additional documentation, refuse to pay for care when the medical necessity is not clearly communicated. Those delays continue to push revenue down the calendar and front desk staff spend hours on the phone rather than with patients.

That's the problem that the new offering was developed from. The company already caters to over 20 specialties and maintains over 800 certified billers and coders. Now that's where chiropractic fits in, and people who know how chiropractic codes, therapy modalities and visit limits actually work with insurance carriers.

What Practices Get with Chiropractic Billing Services

Each practice that enrolls in chiropractic billing services is assigned a special biller who won't be different from the others, but will be dedicated to them. That person learns the mix of payers, monitors claims from submission to payment and does follow-up on anything that's too old. Denials are not just re-issued and set aside. The team reviews the reasons for rejection, corrects the cause and appeals when appropriate, so that the same cause error doesn't continue to drain the practice of funds.

There are also certain billing problems that chiropractors are likely to encounter that other specialties don't. Selection of CMT codes must correlate to regions treated. Most plans limit the number of visits per year. The regular insurance claims can be parallel to Auto Accident and personal injury cases, and the billing of liens and communication with attorneys become part of the day-to-day routine. Those are not an afterthought, as the company already has experience in workers' compensation and personal injury lien billing.

Another sore point: credentialing. Most payers will not pay until a provider is enrolled and a missing form can be a reason for delays of months. During the launch, credentialing support is also provided for chiropractic practices, meaning the new hire won't be waiting for their paperwork to trickle through. In addition, the team has a monthly meeting on payer rule changes and coding updates, as chiropractic reimbursement rules change constantly and you are likely to learn about the new rules through a denial if you bill your practice from last year's rules.

Availability and Next Steps

Simply put, for practice owners, their aim is to ensure shorter wait times, fewer denied claims, and better visibility into where the money is. Doctors should be able to devote attention to patients, and somebody else should deal with the follow-up work. Today, chiropractic billing services are offered to chiropractors in solo practice, group practices, and multi-location practices throughout the U.S.

Practices can request a review of their accoun,ts awaiting payment to understand the status of their current claims and have a clear view of where payments are becoming stalled.

For information on billing, coding and credentialing support, please visit doctormgt.com

About DoctorMGT

DoctorMGT (Doctor Management Services) is a medical billing and revenue cycle management company based in Anaheim, California. The company specializes in workers’ compensation, personal injury lien billing, and specialty practice management, supporting healthcare providers with billing, coding, and credentialing.